Website policy

Copyright Policy

Material featured on this website may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorization to reproduce such material must be obtained from the department/copyright holder concerned.

Cookies Policy

A cookie is a piece of software code that an internet web site sends to your browser when you access information at that site. A cookie is stored as a simple text file on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Cookies let you navigate between pages efficiently as they store your preferences, and generally improve your experience of a website.

We are using the following types of cookies on our site: –

  • Analytics cookies for anonymously remembering your computer or mobile device when you visit our website to keep track of browsing patterns.
  • Service cookies for helping us to make our website work efficiently, remembering your registration and login details, settings preferences, and keeping track of the pages, you view.
  • Non-persistent cookies a.k.a. per-session cookies. Per-session cookies serve technical purposes, like providing seamless navigation through this website. These cookies do not collect personal information on users and they are deleted as soon as you leave our website. The cookies do not permanently record data and they are not stored on your computer’s hard drive. The cookies are stored in memory and are only available during an active browser session. Again, once you close your browser, the cookie disappears.

Hyperlinking Policy

Links to external websites/portals

At many places on this website, you shall find links to other websites/portals. These links have been placed for your convenience. Municipal Corporation of Thane Office is not responsible for the contents of the linked websites and does not necessarily endorse the views expressed in them. The mere presence of the link or its listing on this website should not be assumed as endorsement of any kind. We cannot guarantee that these links will work all the time and we have no control over the availability of linked destinations.

Links to Thane Smart City limited Website by other websites/portals

We do not object to you linking directly to the information that is hosted on this web site and no prior permission is required for the same. However, we would like you to inform us about any links provided to this website so that you can be informed of any changes or updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this website must load into a newly opened browser window of the User.

Regional Language Policy

Though all efforts have been made to ensure the accuracy of the content in regional languages on this Portal, the same should not be construed as a statement of law or used for any legal purposes. For any discrepancy in the regional language content, you may refer to the original English content. For any error in language, you may report the same through the online feedback form.

Municipal Corporation of Thane (TSCL) accepts no responsibility in relation to the accuracy, completeness, usefulness or otherwise, of the contents. In no event will the Government be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this Portal.

Disclaimer

This website of the Municipal Corporation of Thane Office is being maintained for information purposes only. Even though every effort is taken to provide accurate and up to date information, officers making use of the circulars posted on the website are advised to get in touch with the Municipal Corporation of Thane (TSCL) Office whenever there is any doubt regarding the correctness of the information contained therein. In the event of any conflict between the contents of the circulars on the website and the hard copy of the circulars issued by Municipal Corporation of Thane Office (TSCL).

Content Archival Policy

The content components are created with metadata, source and validity date. There would be some content which is permanent in nature and for such content, it is assumed that the content would be reviewed in a specific period of time unless it is edited/deleted based on the requirement. The content shall not be displayed on the Website after the validity date.

Some of the short-lived content components like tenders, recruitment etc., which will not have any relevance on the website after the intended purpose.

The content components like Office documents, Public Notice, the latest news is regularly reviewed as per the Content Review Policy.

The content is reviewed before the validity date and if required content will be revalidated and validity date is modified. If the content is not relevant, then the content is archived and no longer published on the Website.

The above-mentioned policy in force and will be followed while maintaining the website.

Content Review Policy

All possible efforts need to be taken to keep the content on the Website current and up-to-date. This Content Review Policy defines the roles and responsibilities of the website content review and the manner in which it needs to be carried out. Review Policies are defined for the diverse content elements.

The Review Policy is based on a different type of content elements, its validity and relevance as well as the archival policy.

The entire website content would be reviewed by the “Municipal Corporation of Thane (TSCL)” Team.

Content Creation And Approval Policy

Content would be created by the authorized Content Maker User in a consistent fashion to maintain uniformity and to bring in standardization along with associated metadata and keywords. In order to present the content as per the requirement of the viewer, organize the content in categorized manner and to retrieve the relevant content efficiently, the content is contributed to the website through a Content Management System which would be web-based having user-friendly interface.

The content on the website goes through the entire life-cycle process of:-

  • Creation
  • Approval
  • Publishing on website

Once the content is created it is approved by Checker User prior to being published on the Website. If the content is rejected at any level then it is reverted back to the originator of the content

Website Contingency Management Policy

Data Corruption: A proper mechanism has to be worked out by the concerned in consultation with their web hosting service provider to ensure that appropriate and regular back-ups of the website data are being taken. These enable a fast recovery and uninterrupted availability of the information to the citizens in view of any data corruption.

Website Monitoring Policy

This website has a Website Monitoring Policy in place and the website is monitored periodically to address and fix the quality and compatibility issues around the following parameters:

Functionality: All modules of the website are tested for their functionality. The interactive components of the site such as, feedback forms are working smoothly.

Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors.

Feedback: Feedback from the visitors is the best way to judge a website’s performance and make the necessary improvements. A proper mechanism for feedback is in place to carry out the changes and enhancements as suggested by the visitors.

Website Security Policy

User ID and Password Policy:

Access to sensitive or proprietary business information on websites is limited to users who have been determined to have an appropriate official reason for having access to such data. All registered users who are granted security access will be identified by a user name provided by webmaster.

Users who are granted password access to restricted information are prohibited from sharing those passwords with or divulging those passwords to any third parties. User will notify us immediately in the event a User ID or password is lost or stolen or if User believes that a non-authorized individual has discovered the User ID or password.

If you have any questions or comments regarding Website Security Policy, please contact the Web Information Manager by using the Feedback website.

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